Service

From the first conversation to the thousandth part.

A CNC machine is an investment for many years. That is why we stay by your side after delivery.

01Pre-sales

Consulting and selection

Before we suggest a machine, we get to know your part, your process and your batch sizes.

  1. Requirements analysis

    We talk about parts, materials, quantities and tolerances.

  2. Machine and equipment selection

    We choose the lathe, bar feeder and peripherals that fit your process.

  3. Technical design

    We plan the configuration, tooling and the machine's place in your shop.

From inquiry to decision

  1. Inquiry

    You send us a drawing or description of the part, via the form, email or phone.

  2. First conversation

    We talk about your requirements, in person or by phone.

  3. Proposed solution

    We suggest a machine and configuration that fit your part.

  4. Quote

    You receive a quote with a technical description and delivery time.

  5. Decision

    You decide, and we plan the delivery together with you.

02Sales and integration

Delivery and commissioning

A machine only becomes a good investment once it runs in your shop. We guide you there step by step.

What you get

  • One contact person

    The same person guides you from delivery to handover.

  • A machine ready for production

    Commissioned, connected and tested on your parts.

  • Trained operators

    After training, your team runs the machine on its own.

From delivery to production

  1. Delivery

    We coordinate transport and installation at the prepared location.

  2. Commissioning

    We commission the machine professionally and check every function.

  3. Integration

    We connect lathe, bar feeder and your existing workflow.

  4. First parts

    We prepare prototype programs for your parts.

  5. Training

    Your operators learn the machine on their own parts.

03After-sales

Service and long-term support

After commissioning we remain your partner, for years to come.

  • Hotline

    Quick help by phone when something stops.

    +381 25 340116

  • Spare parts

    Spare parts for our partners' machines.

  • Maintenance and repair

    Regular maintenance and repairs, so the machine stays precise.

  • Warranty

    We handle warranty cases for you.

  • Dedicated contacts

    You always know whom to call: one person who knows your machine.

Find the right machine

Pick a type or browse our full range of CNC lathes, bar feeders and peripherals.

Browse all machines

Need service or a spare part?

Tell us about the machine and the issue, we will get back to you shortly.

Sombor Mon–Fri 7:00–17:00

Contact us